Privacy and cookies

Last updated: 14 November 2026

This notice explains how closergps.com handles personal data and optional analytics. You can use the website and request assistance without accepting analytics.

1. Data controller and contact

The data controller is MR Sport Management, Corso XXV Aprile 37, 21016 Luino (VA), Italy, VAT number IT03431170129. For privacy requests, write to info@closergps.com.

2. Data, purposes and legal grounds

Technical operation and security: the hosting infrastructure processes connection information, including IP addresses and technical logs, to deliver pages, prevent abuse and investigate faults. The legal ground is our legitimate interest in operating and protecting the website (Article 6(1)(f) GDPR).

Enquiries, accounts and support: we process the contact details and information you provide to answer your request, manage your account and provide assistance. Do not include passwords or unnecessary sensitive information in messages or attachments. The legal ground is the performance of a contract or steps you request before entering a contract (Article 6(1)(b) GDPR).

Orders and licences, when the online store is available: billing, delivery, payment status and licence information are used to fulfil purchases and meet accounting and legal duties (Article 6(1)(b) and (c) GDPR). Payment providers process payment information under their own notices. This notice does not open the store or enable a purchase.

Optional analytics: only with your consent (Article 6(1)(a) GDPR), we use Google Analytics 4 and first-party WooCommerce order attribution to understand website use and the sources of orders. Refusing or withdrawing consent does not affect account access or assistance. Necessary data is required to provide the requested service; analytics data is optional.

3. How analytics works

Before consent, the Google tag is not loaded and we send no Analytics requests, including cookieless measurement pings. After consent, Google receives selected page and interaction information, a pseudonymous browser identifier and technical browser/device information. Like any network service, Google also receives connection information. Analytics data is not treated as anonymous. Purchase events contain product SKUs, quantities, net merchandise value, tax, shipping and a pseudonymous transaction identifier. They exclude contact and payment-card details.

We exclude names, email addresses, telephone numbers, account details and ticket contents from Analytics events. We filter page addresses to remove private query parameters. Changing the site language does not create another page view. Staff activity and private account pages are excluded from normal measurement.

Google advertising storage, advertising personalisation and Google Signals remain disabled. Meta marketing is a separate, optional choice. We do not make automated decisions with legal or similarly significant effects about you.

Optional Meta marketing

Only after separate marketing consent (Article 6(1)(a) GDPR), the Meta Pixel sends selected visit and shopping events to Meta Platforms Ireland Limited. Meta receives browser identifiers, IP address and technical device information and may associate events with a Facebook or Instagram account for measurement, ad personalisation and audiences. Advanced matching, automatic event detection and automatic page-detail collection are disabled. The Pixel runs in an isolated technical page to keep checkout addresses, order keys and form contents out of the data sent. Refusing marketing does not affect your account, purchases or support.

Meta may process information outside the European Economic Area under the applicable transfer safeguards described in its privacy policy and business terms. For details and rights, see https://www.facebook.com/privacy/policy/ and https://www.facebook.com/legal/technology_terms or contact info@closergps.com.

4. Cookies and browser storage

Necessary tools work only when required by the feature you use. Optional analytics cookies are enabled only after acceptance. The cookie names below identify families; some cookies appear only after sign-in or when the store is used.

Cookie or storage Purpose Duration
closer_consent Necessary: saves separate analytics and marketing choices and the notice version. 6 months; no automatic extension on each visit.
closer-language (localStorage) Functional: remembers your chosen site language. Until removed from the browser.
wordpress_test_cookie, wordpress_logged_in_*, wordpress_sec_* Necessary: checks cookie support and maintains secure sign-in. Session; sign-in usually 2 days or 14 days with Remember Me.
woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_* Necessary when using the store: cart and session. Session; WooCommerce session normally 2 days.
_ga, _ga_* Optional: pseudonymous Google Analytics measurement. Up to 180 days, without automatic extension on each visit.
sbjs_* Optional: first-party WooCommerce source and campaign attribution. Session; session activity window normally 30 minutes.
_fbp, _fbc Optional marketing: Meta browser and advertising click identifiers, only after marketing consent. Up to 90 days, subject to browser restrictions.

5. Choices and withdrawal

Use Reject optional to refuse both categories, Accept all to allow analytics and marketing, or Customise to choose them separately. Both options start unchecked. Reopen Cookie preferences in the footer to change or withdraw consent at any time. Withdrawal stops subsequent collection and removes accessible optional cookies; the page reloads when needed to stop an already loaded runtime. Withdrawal does not affect prior lawful processing.

6. Recipients and international transfers

Authorised staff and providers supporting hosting, email, technical maintenance, the management system and, when applicable, payments and shipping may process data to provide their services. The website is hosted by Keliweb. Analytics is provided by Google under its applicable processing terms, including Google Ireland Limited and Google LLC as relevant to the service. We do not sell personal data.

Using Google may involve processing outside the European Economic Area. Applicable safeguards are described in Google’s processing terms, including adequacy decisions where applicable and standard contractual clauses. You can request information about the safeguards through our privacy contact and consult the links below.

How Google uses information from sites using its services

Google data processing terms

7. Retention

Google Analytics user and event data retention is set to 2 months, without resetting the period on new activity. Aggregated standard reports may follow different retention rules. Cookie duration is separate and is shown in the table above. Source information saved with an order follows the retention of the related order records.

For other data, retention depends on the purpose: accounts for the duration of the relationship and account management; enquiries and support for the time needed to resolve the request and document the relationship; order and accounting records for the periods required by law. Technical records are kept according to security and fault-investigation needs. A legal duty or an actual dispute may require longer retention.

8. Your rights

Under the GDPR, where applicable, you can request access, correction, erasure, restriction and portability of your data, object to processing based on legitimate interests, and withdraw consent at any time. Write to info@closergps.com. You can also lodge a complaint with the Italian Data Protection Authority or the competent supervisory authority in your country.

Italian Data Protection Authority

9. Links and changes

External links open services governed by their own privacy notices. This notice describes closergps.com and may be updated when its features change. Material changes to optional measurement require a new consent choice where necessary.